Health Plan Customer Service Phone Numbers and Provider Networks

Oct 27, 2015

Use the links below to access the provider networks of each health plan offered on NY State of Health in 2016.

These links will bring you to the websites of the NY State of Health plans.  From there, you can search for your providers.  Plan provider networks can change from time to time.  Verify the participation of your provider when enrolling in a health plan.  If you need more information about a health plan's benefit or have specific questions about a plan's network, you can contact the health plan at the phone number provided.

(Provider networks and customer service phone numbers for 2015 health plans are available here.)

 

2016 Qualified Health Plan

Customer Service Phone Numbers and Provider Network URLs

Health Plan

Customer Service Phone Number

Provider Network URL

Affinity Health Plan

1-866-247-5678

http://www.affinityplan.org/HIX-Provider-Directory

BlueCross BlueShield of Western New York

1-855-344-3425

https://www.bcbswny.com/findadoctor

BlueShield of Northeastern New York

1-855-344-3425

https://www.bsneny.com/findadoctor

CDPHP

1-855-236-7113

https://findadoc.cdphp.com

EmblemHealth

1-866-838-9144

http://www.emblemhealth.com/find-a-doctor/directory

Empire Blue Cross/ Empire Blue Cross Blue Shield

1-866-478-0376

https://www.empireblue.com/health-insurance/provider-directory/searchcriteria?brand=ebcbs

Excellus Blue Cross Blue Shield

1-800-817-8400

https://www.excellusbcbs.com/wps/portal/xl/mbr/fnd/doctor/upstateny

Fidelis Care

1-888-343-3547

http://www.fideliscare.org/apps/providersearch

Healthfirst

1-888-250-2220

http://www.hfdocfinder.org

Independent Health

1-800-501-3439

https://www.independenthealth.com/Exchange/ProviderDirectories.aspx

MetroPlus Health Plan

1-855-809-4073

http://www.metroplus.org/MarketPlus

MVP

1-877-742-4181

http://www.discovermvp.com/doctorsearch

North Shore LIJ d/b/a CareConnect

1-855-706-7545

https://www.careconnect.com/provider-network-search

Oscar

1-855-672-2788

https://www.hioscar.com/hx/provider?state=NY&year=2016&network=oscar

United

1-800-444-8990

http://www.uhc.com/find-a-physician/xnycompass
Univera1-800-817-6700

https://www.univerahealthcare.com/wps/portal/uv/mbr/fnd/doctor

Wellcare

1-855-582-6172

https://www.wellcareplans.com/fap_search

 

2016 Essential Plan

Customer Service Phone Numbers and Provider Network URLs

Health Plan

Customer Service Phone Number

Provider Network URL

Affinity Health Plan1-866-247-5678http://providerlookup.affinityplan.org/#/default
Crystal Run1-844-638-6506http://crystalrunhp.com/provider-network
EmblemHealth1-866-838-9144http://www.emblemhealth.com/en/Find-a-Doctor.aspx
Empire BlueCrossBlue Shield Health Plus1-800-300-8181http://www.empireblue.com/nyessentialplan
Excellus Blue Cross Blue Shield1-800-817-8400https://www.excellusbcbs.com/wps/portal/xl/mbr/fnd/doctor/upstateny
Fidelis Care1-888-343-3547http://www.fideliscare.org/ProviderSearch/#/search
Healthfirst1-888-250-2220http://www.hfdocfinder.org
Independent Health1-800-501-3439https://www.independenthealth.com
MetroPlus Health Plan1-855-809-4073http://www.metroplus.org/provider-services/provider-directories
MVP1-888-723-7967http://mvp.prismisp.com
United1-866-265-1893http://www.americhoice.com/find_doctor/first.jsp?xplan=uhcny&xtitle=Doctor
Univera1-800-817-6700https://www.univerahealthcare.com/wps/portal/uv/mbr/fnd/doctor
Wellcare1-855-582-6172https://www.wellcareplans.com/fap_search
YourCare1-800-683-3781https://www.yourcarehealthplan.com

 

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