Cancel an Appeal

You can cancel (“withdraw”) your appeal after you have requested one. You can withdraw your appeal in the following ways:

Once we have processed your withdrawal, we will send you a notice. We will post the notice in your NY State of Health account or send it by U.S. Mail depending on how you chose to receive notices from us.

IMPORTANT: If you know you no longer want to continue with your appeal, please contact us as soon as possible so that we may use that time for another person.

Send a Written Withdrawal

If you want to withdraw an appeal request before a scheduled hearing, you can send us a written withdrawal. In your written request, please include:

  • Your Appeal Identification Number
  • Your NY State of Health Account ID (AC99999999 for example)
  • Your Name
  • Your Date of Birth
  • Your Marketplace ID (HX9999999999 for example)
  • A Short Statement Saying Why you Want to Withdraw your Appeal Request

You may upload the written withdrawal to your NY State of Health account at

You may mail the withdrawal to the following address:

NY State of Health
Appeal Unit
P.O. Box 11729
Albany, NY 12211

You may also fax it to 1-855-900-5557.

Withdraw an Appeal Request by Telephone

If you no longer need or want a hearing, you may cancel your appeal request over the telephone. Call Customer Service at 1-855-355-5777 and tell them you no longer want or need your appeal. You will receive confirmation of your request by mail.