Now that you’ve enrolled in a health plan through NY State of Health, you may have some questions about how to use your health plan coverage. Here are some resources with answers to the questions you may have:
- Common Health Insurance Terms & Definitions
- 5 Ways to Make the Most of Your Coverage
- If you have a specific question about your health plan, please call your health plan directly. A list of health plan customer service phone numbers are available here.
- Fact Sheets for Medicaid members that provide information on using benefits are available here
To find a provider (like a hospital or doctor) that works with your plan, use the NYS Provider & Health Plan Lookup.
This video explains some simple steps for taking full advantage of your health insurance: