How to Contact the Customer Service Center

NY State of Health lets you shop for, compare, and buy a health plan online, in-person or over the phone.  We offer expert “helpers” for every step of the process.  Trained representatives are ready to answer questions and provide information to consumers and small businesses.  

You can reach NY State of Health by calling us toll free at 1-855-355-5777 (TTY: 1-800-662-1220).

The Customer Service Center hours of operation are:

Monday - Friday 8am-8pm
Saturday - 9am-1pm

If you have questions about health plans, financial assistance, or anything else about NY State of Health please contact our Customer Service Representatives at 1-855-355-5777.  Information is also available throughout this website.

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