High Enrollment Activity Prompts Deadline Extension
ALBANY, N.Y. (December 15, 2016) - NY State of Health, the state’s official health plan Marketplace today announced that the deadline to enroll or renew coverage for a health plan effective January 1 has been extended through December 17. The previous deadline was December 15. Consumers have two additional days to enroll in a plan with coverage starting January 1.
“NY State of Health is having the busiest open enrollment period yet and we want consumers to have a little more time to select a health plan for January 1, 2017.” said NY State of Health Executive Director, Donna Frescatore.
In the past three days, more than 55,000 New Yorkers have enrolled or renewed coverage through NY State of Health. The Customer Service Center has answered more than 1,000,000 calls since the start of Open Enrollment on November 1 and an average of 46,000 calls a day this week. The NY State of Health website has also experienced high traffic reaching 12,000 users in peak hours.
NY State of Health offers a variety of plans to choose from and is the only place where consumers can get financial help to pay for coverage. Many consumers buying plans through the Marketplace will qualify for increased financial assistance in 2017 to help make coverage more affordable.
Consumers who have questions or need help enrolling can log onto www.nystateofhealth.ny.gov or call 1-855-355-5777. Customer service hours will be: Friday, December 16 from 8:00 a.m. – 8:00 p.m., and Saturday, December 17 from 9:00 a.m. – 1:00 p.m.
About NY State of Health
New York opened its health plan Marketplace, NY State of Health, in October 2013. The Marketplace’s one stop health insurance shopping experience offers high quality comprehensive health plans. NY State of Health is the only place where consumers can qualify to get help paying for coverage through premium discounts or tax credits. Eligible New Yorkers can also enroll in Medicaid, Child Health Plus and the Essential Plan through the Marketplace all year. For more information about the NY State of Health Marketplace, please visit: https://nystateofhealth.ny.gov/ or call Customer Service at 1-855-355-5777, TTY: 1.800.662.1220 or find an enrollment assistor.