Welcome to the NY State of Health Assistor Tool Kit.
On this page you will find specific tools and resources to help you reach and assist consumers, and also stay up-to-date with the latest information from NY State of Health. Many of these resources can also be downloaded and printed.
Click on these headings for more information:
- Resources on Unwinding the Public Health Emergency
- Script for Interviewees Representing NY State of Health or NYS Medicaid
- Find videos, social media posts, infographics, drop in articles, email messages, educational materials, call scripts, and materials your organization can co-brand on the PHE Tool Kit.
- Assistor Newsletters
- May 2017
- July 2017
- October 2017
- November 2017
- December 2017
- January 2018
- April 2018
- May 2018
- October 2018
- January 2019
- March 2019
- May 2019
- July 2019
- September 2019
- October 2019
- November 2019
- January 2020
- February 2020
- May 2020
- August 2020
- August 2020 Special Edition: Outreach Tool Kit Announcement
- October 2020 Special Edition: COVID Alert NY App
- October 2020
- December 2020
- February 2021
- April 2021 Special Edition: ARPA Announcement
- May 2021
- October 2021 Special Edition: Outreach Tool Kit
- November 2021
- January 2022
- February 2022 Special Edition: NY State of Health Launches Ad Campaign Urging Consumers to Sign Up for Text Alerts and “Stay Connected”
- April 2022
- June 2022
- September 2022
- October 2022
- December 2022
- March 2023
- August 2023
- November 2023
- April 2024
- August 2024
- Resources for Consumers
Anonymous Shopping Tool:
- Information regarding the anonymous shopping tool and the tax credit estimator feature is available here.
NYS Provider & Health Plan Look-Up:
- The Look-Up tool is available here.
- A tutorial video about the tool is available here in English and available here in Spanish.
Print Materials:
- Materials in English
- Materials in Additional Languages
- Materials Order Form
- NY State of Health Brand and Co-Branding Guidelines
- Medicaid Consumer Fact Sheets providing information on using benefits are available here.
Videos:
Appeal and Informal Review Process:
- NY State of Health Events Map and Events Submission
- News and Reports
- Health Plan Information
- Additional Enrollment Topics
- Resources for Assistors
Setting up your Assistor Account
- NYSOH Assistors - Creating Your NY.gov
- NYSOH Assistors - Registering Your Account
- NYSOH Assistors - Identity Proofing Instructions
- NYSOH Assistors - Identity Proofing Fax Cover Sheet
Consumer Identity Proofing
- Identify Proofing Fax Coversheet for Assistors
- Identity Verification Form - English (DOH-5088)
- Attestation of Identity Form - English (DOH-5090)
- Identity Verification Form (Children 17 or Younger) - English (DOH-5091)
- Identity Verification Form - Spanish (DOH-5088)
- Attestation of Identity Form - Spanish (DOH-5090)
- Identity Verification Form (Children 17 or Younger) - Spanish (DOH-5091
Federal Poverty Level Desk Aids
- Assistor Training Webinars
- Invitation Code
- New assistors will receive an email with an invitation code after completing training. New assistors should start by registering as a New User. Once you are registered, you can log in using your invitation code. Still have questions? Call NY State of Health at 1-855-355-5777.
Resource Type
Tool Kits
Publication Date